We understand that there may be reasons why you may need to change your appointment. We just ask that you be considerate that our Psychologist has set aside an hour of their time for you and give us at least 24 hours notice of any changes you might need. If you cancel or change your appointment within the 24 hours, and we can’t fill this appointment, you may be charged half the normal fee.

If you don’t turn up for an appointment you have made and don’t give us notice, we reserve the right to charge you the full rate.