You’ve taken the most important step
Thank you – your therapy enquiry has been received, and our matching team is already reviewing it to find the right therapist for you.
It’s important to us to make this process as simple and easy as possible for you – as we know this is likely a difficult time.
If your matter feels urgent or you’d prefer to speak with someone now, please call us on 1300 830 552 during office hours (Monday–Friday, 9:00 am – 5:00 pm AEST/AEDT).
Otherwise, rest assured our e-support team are on duty every day until 9:00 pm, and you’ll hear from us very soon.
We’re proud to have helped over 97,000 clients with a 93% satisfaction rate, backed by our HartMatch™ Guarantee – if your first therapist isn’t the right fit, we’ll rematch you and cover the cost of your next session.
You’ve taken an important step today – and we’ll make sure it leads to the right support for you.
Want a chance to win a $500 Visa Gift Card? Take part in our Survey – The State of Love in Australia – for your chance to win.
…. Relax – you’ve done the difficult part. You’ll hear back from us soon (often within 1–2 hours) with your therapist recommendations and available sessions.
…. Review your therapist’s availability and confirm your preferred session time.
…. Attend your first session – and begin the healing process.
Here’s what others felt after reaching out - just like you have today.
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I honestly believe The Hart Centre saved my marriage – thank you, thank you, thank you. We were at breaking point, but our therapist Chris helped us rebuild in ways we never thought possible. We’re happier now than we ever have been.
J.D
Bulimba, QLD
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The almost immediate response after my enquiry was really comforting in a difficult time! The booking process incredibly easy and the receptionist I had was lovely and compassionate and made me feel like I could have complete trust in the service I was booking! Thank you!
A.K
Frankston, Melbourne VIC
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The Hart Centre, namely Nicole made the process very easy, friendly, professional and above all else made the process of ensuring my relationship continue. Which means the world to me. Thank you Hart Centre and thank you Nicole.
A.C
Canterbury, Melbourne VIC
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Alex went above and beyond to facilitate an urgent clinical psychologist for my very fragile son. The team at HART are kind , caring and empathetic and for this, I’ll be forever grateful.
B.J
Hawthorn, Melbourne VIC
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Booked my first session. Looking forward to session. The team are lovely and are really helpful and answer all questions.
C.M
Werribee, Melbourne VIC
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The receptionist was very professional and the process has been very easy. Communication has been great with the whole staff. Definitely recommend them!
J.H
Belair, SA
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Booking process was quick & easy. Customer service call was pleasant & helpful.
J.B
Maroochydore, Sunshine Coast QLD
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Great easy to talk to a very save place to allow yourself to heal and let go and grow.
C.P
Spring Hill, Brisbane QLD
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Very easy booking process to navigate, website has an excellent layout and very informative with lot’s of information regarding the therapists and the services offered! Thank you
A.B
Albert Park, Adelaide SA
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Carolyn was brilliant. She was easy to connect with and me feel valued.
D.S
Barwon Heads, Melbourne VIC
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I was very Comfortable with Terry and her Dog, I felt at ease and the session went really quickly thanks for making it easy on me from Debbie
D.O
Narre Warren, Melbourne VIC
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Fantastic service answering all my questions couldn’t rate the service highly enough.
G.K
Belair, Adelaide SA
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Spoke with Hailey, she was really great. I am looking forward to my first session with Kari.
KD
Bundall, Gold Coast QLD
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The booking process was fast and seamless! I received an email with their availability within an hour and was able to confirm my booking right away.
L.F
Carine, Perth WA
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My husband and I recently did a few counselling sessions with William. I have never been to counselling previously and found Williams approach very empathetic whilst holding us to account. We felt very comfortable with William which made the process so much easier to manoeuvre through as it is not always easy to express yourself to a stranger. Would highly recommend William for any counselling.
T.H
Deception Bay, QLD
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They replied to me quickly and were extremely helpful when I had questions. Highly recommend.
T.E
Stones Corner, Brisbane QLD
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Seamless booking process, at a hard time I was looking for a simple, clear and positive platform and this certainly delivered.
N.C
Brighton East, Melbourne VIC
Your relationship matters. For over 20 years, we’ve helped over 97,000 clients as Australia’s leading couples counselling group. With over 200+ Hart Centre Certified therapists, finding yours is easy.
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