Online Video relationship counselling from your home

Online / Telehealth Counselling

Strengthen and improve your relationship from the convenience of your home or office with online telehealth counselling.

Why try Telehealth counselling?

We’re currently living though a health and economic crisis, the likes of which none of us have ever experienced before, and we are all needing to adjust in how we work, live of our lives, and do things in general. As remote working and communication have become more common, so too has the ability for a qualified, expert therapist to provide counselling in your home or office.

We have 147 therapists who specialise in Online Counselling at Hart Centre.

We understand that every relationship is different, which is why we take great care to match you with an expert-vetted specialist that understands your situation.


Expert-vetted therapists
100% Confidential
Satisfaction guaranteed

Making relationship counselling more accessible for everyone

Relationship counselling has always been a very personal face-to-face service, and we have all liked it that way. We share intimate details of our life with a trusted therapist, feel heard and supported, gain some insight into our patterns and learn new skills we can take home.

So how can we possibly replicate this in an Online situation?

You’d be very surprised how well we can. As one of our therapists quoted; “I have been doing Online Video sessions with clients who live a distance from me, for many years now, and the overwhelming response from them is they are amazed at how “personal” and similar it feels, after just the first 5 minutes.

I have found that therapeutically, it is very effective too. It really is the next-best thing to face -to -face counselling. And then there’s a few other added benefits – a saving in travel time, and also having to find babysitters.You also have the benefit of being able to choose the therapist who looks most suited to you, without worrying about where they are physically located.”

Advantages of video / online counselling sessions

  • Online sessions allow you to choose your absolute best choice and most appropriate therapist for your particular issues, no matter where you live
  • It is often easier to co-ordinate both you and your partner’s schedules if you are having your session at home.
  • Often after-hours appointments are available
  • You have the convenience of talking at home, which also saves you travel time.
  • You can more easily manage your children rather than having to organize a babysitter.

How to prepare for your video counselling session

Your therapist may send you a consent form and background info sheet before the session.

  1. Setting up your room:

Find a quiet room or area that will give you privacy to set up your computer and chairs.  Make sure your chairs are side by side so both of your heads will be seen on the screen.

If you have children, have them set up in another room with things to keep them happy. Also make sure you have water and tissues close by.

Check the light in the room. Ideally we want good light; not too dark or bright, but your counsellor will check this with you once you start.

Also, please have your credit card ready as it works best to take care of the payment quickly first.

 

  1. During the session:

It can also be helpful to ask your counsellor for their phone number and also give them yours, at the beginning of the session, so on the very odd occasion that the connect drops out briefly, you have a way to stay in contact. This does not happen often, but it is best to be prepared.

Feel free to look at each other when one is speaking and not just look at the screen.Other than this, it will feel just like a face to face session. Clients are often amazed how similar it feels.

Why choose The Hart Centre for therapy?

Our rigorous matching and vetting process means we only connect you with reliable, top-rated therapists.

  • Expert-vetted therapists that understand your situation

    We only work with the best. All Hart Centre therapists go through a rigorous vetting process that includes ongoing training and continuous feedback monitoring from our clients.

  • Unrivaled matching process

    We get to know what’s important to you. From your schedule and budget, to your preferences on counselling styles, we take extraordinary care to match you with a therapist that truly understands your needs and fits into your busy life.

  • Satisfaction guaranteed

    We proudly offer a 100% satisfaction guarantee. If you don’t feel like your therapist is a perfect fit, we’ll cover the cost of your entire session and match you with a new therapist. No questions, no hassle, ever.

What to expect from a counselling session

We have numerous therapists who offer online relationship counselling in addition to face to face counselling sessions. Additionally, some of our therapists offer online counselling for all sessions, and do not see clients in person. This allows us to have various sessions and times available to suit clients.

Online counselling fees are set by each individual therapist. Session fees range from $120 to $275 per 50 min session.

Hart Centre has helped thousands get back to a better place

I was worried about being judged upon booking, making the first step is always uneasy. I was greeted with care and compassion and felt well heard by staff. Easy, simple and fast process. Thank you.

Lisa

Very fast and friendly service. Understanding and courteous. Highly recommended.

RR

Friendly, efficient and easy to book and get the most appropriate therapist.

Thank you!

MZ

After me and my partner had a session with Julian, I was so happy. My partner and I had attachment problems such as seeking attention with each other and always wanted to have time each other other. Julian helped us in so many ways that I was so thankful for because me and my partner today have been better than before. Thank you Julian for your help!

Chris

My connection with my wife had become distant, which has led to a tense situation in our marriage, which was dangerously close to failing. Participating in Naomi’s sessions was the catalyst that opened our eyes to the fact that we never wanted to be apart from each other and instead desired to be together. It not only helped to save our marriage but also brought the passion back into our relationship.

JG

Julie. I can’t thank you enough. To be honest, I got dragged along by Fiona, and didn’t think we needed it, but it gave me a chance to bring up some things that had been really bothering me, and now they are almost sorted. I would never have thought it could have been so productive. Thanks again.

Joshua & Fiona

I didn’t know how much my withdrawing was creating such a communication problem in our relationship. I have always blamed Karen’s arguing. Thank you for your unbiased help and advice. So good to know before we start having kids and things really start stressing us out.

Alan & Karen

As our marriage was on the brink of falling out for one another, we decided to book Andy. With her help day by day, she has been giving us constant guidance through our dilemma. And here we are, open and accepting our differences. We are so blessed to have Andy as our therapist. Thank you so much for saving our marriage!

HR

Very easy to book and the lady who answered was very helpful, not an easy call to make but she made it feel comfortable and easy.

B

Well, your questions certainly created a few heated discussions that we hadn’t had before. But I guess it’s better out than in. Because of our discussions, we know now where our hot spots are, and are working on them. Thanks for the insight. It may have taken us years to find them out.

Michelle & David

Kudos to Brigette for having a great impact on saving our marriage from the verge of separation. With her counselling, our relationship becomes more intact, improving our daily lives and mental health. The stability that we currently have in our relationship is the result of her counselling. Our marriage will be like this with your help. Thank you Brigette!

JA

Our expert-vetted therapists from a range of health funds

ahm by Medibank
Medicare Accepted
HBF
Cua
NIB
Medibank
Australian Unity
Bupa

Benefits of online / video relationship counselling

In many business and medical arenas, video meetings and consultations have become the norm for many people, allowing us to meet and talk with people just as effectively as we would in person.

In the same way, video sessions are becoming increasingly popular with many couples who want relationship counselling, but are short on time, or perhaps prefer a relationship therapist who doesn’t practice near them.

Video, Skype and online counselling sessions are also often referred to as TeleHealth.

 

Just as effective as face to face sessions

Remote / online / video counselling is a fast-growing area of our practice, and having run many hundreds of these types of skype sessions, we have found that they are equally as effective as face-to-face counselling.

 

Is video / online relationship counselling for you?

Video/Online relationship counselling may be right for you if:

  • You and your partner are short on time and want to economise on the total time spent in and travelling to and from your sessions
  • You like the look and feel of a relationship therapist who doesn’t practice anywhere near where you live or work
  • You have children and don’t want the hassle of finding a babysitter for them for your sessions
  • You want to stay in the comfort of your own home while working on your relationship – in effect we come to you
  • You want to avoid unnecessary travelling
  • You live in an area where there are no good relationship therapists
  • You feel more comfortable talking about your private relationship matters in the privacy of your own home

More from our clients:

“I was really apprehensive at first, but it was easy as I was sent instructions and a link, and after a few minutes I didn’t think about it… it was like being face to face”.

“We had thought of postponing our sessions until face to face was available, but our situation was getting worse, so we tried it and we found it really helpful”.

“I actually really like sessions on videolink. It saves me so much time, not having to travel to appointments. I settle the kids with a video for fifty minutes or so, and I got to the privacy of a separate room for the duration”.

“I put off telehealth for a while, hoping face to face would be available soon, but due to the immune problems for some family members, I decided not to take the risk. I gave it a try to be safe, and I’m so glad I did. It has been a life saver”.

“We actually prefer sessions on video in the comfort of our home and we can talk straight afterwards about what we learned. I hope we are able to continue in this format”.

 

Important considerations

–  The most important consideration is that you need to be mindful that your room has privacy. Most people find that this is not difficult to manage. If you have children, make sure you have set them up in another room with things to keep them happy.

– When you are preparing for your couple’s session, make sure you sit side by side on a sofa or have your individual chairs set close together, then set up your computer screen so that both of you are visible on the screen at the same time.

– It can also be helpful to ask your therapist for their phone number and also give them yours, at the beginning of the session, so on the very odd occasion that the connect drops out briefly, you have a way to stay in contact. This does not happen often, but it is best to be prepared.

If you have any further questions, please contact our friendly receptionists and they will be happy to assist you.