Online / Telehealth Counselling

Online / Telehealth Counselling

Strengthen and improve your relationship from the convenience of your home or office with online telehealth counselling.

Why Try Telehealth Counselling

Why Try Telehealth Counselling

We’re currently living though a health and economic crisis, the likes of which none of us have ever experienced before, and we are all needing to adjust in how we work, live of our lives, and do things in general. As remote working and communication have become more common, so too has the ability for a qualified, expert therapist to provide counselling in your home or office.

Making relationship counselling more accessible for everyone

Relationship counselling has always been a very personal face-to-face service, and we have all liked it that way. We share intimate details of our life with a trusted therapist, feel heard and supported, gain some insight into our patterns and learn new skills we can take home.

So how can we possibly replicate this in an Online situation?

You’d be very surprised how well we can. As one of our therapists quoted; “I have been doing Online Video sessions with clients who live a distance from me, for many years now, and the overwhelming response from them is they are amazed at how “personal” and similar it feels, after just the first 5 minutes.

I have found that therapeutically, it is very effective too. It really is the next-best thing to face -to -face counselling. And then there’s a few other added benefits – a saving in travel time, and also having to find babysitters. You also have the benefit of being able to choose the therapist who looks most suited to you, without worrying about where they are physically located.”

Advantages of video / online counselling sessions

  • Online sessions allow you to choose your absolute best choice and most appropriate therapist for your particular issues, no matter where you live
  • It is often easier to co-ordinate both you and your partner’s schedules if you are having your session at home.
  • Often after-hours appointments are available
  • You have the convenience of talking at home, which also saves you travel time.
  • You can more easily manage your children rather than having to organize a babysitter.

How to Prepare for Your Video Counselling Session

Setting up your room:

Find a quiet room or area that will give you privacy to set up your computer and chairs.  Make sure your chairs are side by side so both of your heads will be seen on the screen.

If you have children, have them set up in another room with things to keep them happy. Also make sure you have water and tissues close by.

Check the light in the room. Ideally we want good light; not too dark or bright, but your counsellor will check this with you once you start.

Also, please have your credit card ready as it works best to take care of the payment quickly first.

During the session:

It can also be helpful to ask your counsellor for their phone number and also give them yours, at the beginning of the session, so on the very odd occasion that the connect drops out briefly, you have a way to stay in contact. This does not happen often, but it is best to be prepared.

Feel free to look at each other when one is speaking and not just look at the screen.Other than this, it will feel just like a face to face session. Clients are often amazed how similar it feels.

How to Prepare for Your Video Counselling Session

Healing Experiences Shared

Hear from individuals and couples who’ve experienced change through our professional counselling. Their stories reflect the care and support we deliver.

relationship therapy

A.B – Albert Park, SA

Very easy booking process to navigate, website has an excellent layout and very informative with lot’s of information regarding the therapists and the services offered! Thank you

A.B

Albert Park, SA

A.C – Canterbury, VIC

The Hart Centre, namely Nicole made the process very easy, friendly, professional and above all else made the process of ensuring my relationship continue. Which means the world to me. Thank you Hart Centre and thank you Nicole.

A.C

Canterbury, VIC

A.K – Frankston, VIC

The almost immediate response after my enquiry was really comforting in a difficult time! The booking process incredibly easy and the receptionist I had was lovely and compassionate and made me feel like I could have complete trust in the service I was booking! Thank you!

A.K

Frankston, VIC

A.R – Bondi Junction, NSW

The Hart Centre has the most reputable psychologists and I cannot recommend them more highly, no matter what stage of life you’re at. I first went through the Hart Centre 10 years ago and it was positively life changing.

A.R

Bondi Junction, NSW

B.J – Hawthorn, VIC

Alex went above and beyond to facilitate an urgent clinical psychologist for my very fragile son. The team at HART are kind , caring and empathetic and for this, I’ll be forever grateful.

B.J

Hawthorn, VIC

C.A – Joslin SA

Easy booking system and recommended therapist process is intuitive and helpful.

C.A

Joslin SA

C.M – Belair, SA

Paul has a different approach to previous counselors I’ve seen, first I was a little unsure but over time I find the methods used are extremely effective. I am in a much better place. Paul is flexible and has a variety of available times work in with schedules.

C.M

Belair, SA

C.M – Werribee, VIC

Booked my first session. Looking forward to session. The team are lovely and are really helpful and answer all questions.

C.M

Werribee, VIC

C.P – Spring Hill, QLD

Great easy to talk to a very save place to allow yourself to heal and let go and grow.

C.P

Spring Hill, QLD

D.O – Narre Warren, VIC

I was very Comfortable with Terry and her Dog, I felt at ease and the session went really quickly thanks for making it easy on me from Debbie

D.O

Narre Warren, VIC

D.S – Barwon Heads, VIC

Carolyn was brilliant. She was easy to connect with and me feel valued.

D.S

Barwon Heads, VIC

G.D – Leichhardt, NSW

Unbelievably good – caring, helpful, got everything underway immediately.

G.D

Leichhardt, NSW

G.K – Belair, SA

Fantastic service answering all my questions couldn’t rate the service highly enough.

G.K

Belair, SA

J.B – Maroochydore, QLD

Booking process was quick & easy. Customer service call was pleasant & helpful.

J.B

Maroochydore, QLD

J.H – Belair, SA

The receptionist was very professional and the process has been very easy. Communication has been great with the whole staff. Definitely recommend them!

J.H

Belair, SA

KD – Bundall, QLD

Spoke with Hailey, she was really great. I am looking forward to my first session with Kari.

KD

Bundall, QLD

N.C – Brighton East, VIC

Seamless booking process, at a hard time I was looking for a simple, clear and positive platform and this certainly delivered.

N.C

Brighton East, VIC

L.F – Carine, WA

The booking process was fast and seamless! I received an email with their availability within an hour and was able to confirm my booking right away.

L.F

Carine, WA

P.I – Garfield, VIC

Being such a sensitive situation to go through, I found their booking process very easy to use. Their information was very informative and helped me to make my appointment with confidence.

P.I

Garfield, VIC

S.R – Prahran, VIC

Found an amazing contact with the help from the Hart Centre. Terrific platform. Thanks HC team.

S.R

Prahran, VIC

T.E – Stones Corner, QLD

They replied to me quickly and were extremely helpful when I had questions. Highly recommend.

T.E

Stones Corner, QLD

T.H – Deception Bay, QLD

My husband and I recently did a few counselling sessions with William. I have never been to counselling previously and found Williams approach very empathetic whilst holding us to account. We felt very comfortable with William which made the process so much easier to manoeuvre through as it is not always easy to express yourself to a stranger. Would highly recommend William for any counselling.

T.H

Deception Bay, QLD

Tyson - Moonee Ponds, VIC

They do all the hard stuff for you so it’s really not stressful at all they book they make everything so easy

Tyson

Moonee Ponds, VIC

Our expert-vetted therapists from a range of health funds
 Our Session
Lengths

Our Session
Lengths

Duration

Couples Counselling & Marriage counselling sessions are 50 mins

Cost

Ranging from
$150 - $300

First sessions are usually 50 minutes in duration, unless quoted otherwise. We also have Telehealth sessions available. After hours times are also available at select locations. Private Health Insurance Rebates apply, and Medicare Rebates may apply.

Why Choose The Hart Centre?

Our rigorous matching and vetting process means we only connect you with reliable, top-rated therapists.

Unrivaled Matching Process

We understand your needs. We match you with a therapist who fits your schedule, budget, and counselling style.

Expert-Vetted Therapists

We work with the best. Hart Centre therapists undergo rigorous vetting, ongoing training, and client feedback.

Satisfaction Guarantee

We offer a satisfaction guarantee. If the therapist isn't the right fit after the first session, we'll rematch you and cover the next session's cost.
Australia's 
Relationship Experts

Australia's
Relationship Experts

Your relationship matters. For over 20 years, we’ve helped over 83,000 clients as Australia’s leading couples counselling group. With over 230+ Hart Centre Certified therapists, finding yours is easy.